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# Smartthings Binding Troubleshooting Guidelines

Below are some recommendations on resolving issues with things not working as expected

# Viewing Smartthings logs

On the Smartthings hub all of the incoming messages and the responses are logged. Looking at these logs can be very informative.

To view these logs perform the following steps:

  1. Using the Smartthings developers IDE (opens new window):
  2. Logon, if you are not logged on
  3. Select Live Logging from the top menu bar.
  4. Try the device that isn't working and look for log messages related to the device you are having troubles with